Welcome back, there
Performance
Last 30 days, across every call answered.
Recent Calls
Every call answered and logged automatically.
Your Properties
Check live room availability for any of your properties — the same real-time check your AI receptionist uses on the phone.
Settings
Website chatbot settings, and what the Voice Agent's call scores mean.
What the 1–10 rating on each Voice Agent call actually means.
Every call is scored automatically, right after it ends, by the same AI that's evaluating the transcript — not a fixed formula. Higher isn't simply "better or worse" on a single line — a 10 is a completed booking, an 8 is a perfectly good call that just didn't need one, and a 1 means something on our side went wrong, not the caller.
Website Chatbot
Read the conversations visitors have had with the chatbot on your website. Switching it on or off, adding it to your site and the booking link are under Settings.
Taught Facts
Everything your website chatbot knows beyond its built-in information — facts from your website, ones you've added, and ones visitors have taught it.
Kill-Switch
Instantly and completely disconnect ExpoCall from Mews for a property — no availability checks, bookings, guest lookups, or SMS relay until you reconnect it.